This Privacy Policy explains how IMBODY, operated by BUYDUBAIIL- FZCO, collects, uses, and protects your personal information when you visit or make a purchase on imbody.ae or any related Shopify domain. By using our website and services, you agree to the practices described below.

Information We Collect

We collect information you provide directly, including your name, email address, phone number, billing and shipping details, secure payment information, demo booking or installation details, and any messages sent to our support team.

We also collect information automatically when you visit the Site, including your IP address, device type, browser information, pages viewed, time spent on the website, and data collected through cookies, pixels, and tracking tools such as Shopify, Meta, TikTok, and Google.

We may also receive information from trusted third-party partners such as Shopify, payment providers, delivery companies, advertising platforms, and email/SMS services.

How We Use Your Information

Your information is used to process and fulfill orders, arrange deliveries or installations, communicate with you regarding purchases or support inquiries, enhance website performance, personalize your experience, run advertising and remarketing campaigns, protect against fraud, and comply with UAE regulations. We do not sell your personal data.

Sharing Your Information

We share information only with trusted partners essential to our operations, such as Shopify for hosting, authorized payment processors, logistics providers, installation teams, IT service companies, and advertising platforms including Meta, TikTok, and Google. Information may also be shared when required by UAE law.

Cookies & Tracking

We use cookies and tracking technologies to support website performance, personalize your experience, and measure advertising effectiveness. You may disable cookies through your browser settings, though certain features may not function properly.

Data Storage & International Transfers

Your information may be stored or processed in the UAE, Canada, the United States, or the European Union. We comply with the UAE Personal Data Protection Law (PDPL) and apply appropriate safeguards when transferring data internationally.

Data Retention

We retain personal information only as long as necessary to fulfill orders, meet legal obligations, provide customer support, and prevent fraud. You may request deletion of your information at any time.

Your Rights

You may request access to your personal information, correction of inaccurate data, deletion of your information, removal from marketing communications, or a copy of the data we hold about you.

Marketing Communications

By interacting with our website, you may receive promotional messages, updates, or product-related notifications. You may unsubscribe from marketing communications at any time.